TechiePassion is reader-supported. As an Amazon Associate I earn from qualifying purchases.

Arris Surfboard SB8200 Review – Good for Gaming/ Streaming/ Surfing? [Let’s Find Out]

Who would not love to enjoy a bit more extra than just watching the Television. Probably a complementary internet service would do the magic for anyone. The Arris SB8200 is just the device that you need the most for such enhanced experience.

Coming from the eight lists of the manufacturers, this device comes along with a specific set of features and amazing specifications that will mesmerize you the most. But is purchasing the Arris Surfboard SB8200 cable modem really worth your money?

Without doing a complete review and exploring the features of this product, it becomes a tough call for anyone to rule the SB8200 modem out. If you want to experience the hand-free device that will give you the best result, you can easily opt for going through this entire review.

Down below, I have come across an entire guideline about the product including the design, the setup, the chipset, and many more individual features. You can simply compare the specifications of this modem with the other models available around and pick up the right choice. Without further ado, let’s jump into the Arris SB8200 review section where we shall get to know all about the product.

When I had the first look of this Arris Docsis 3.1 modem, I immediately thought that this product has a basic and an elegant looking design. You wouldn’t consider the look of the modem to be modern, but it is quite friendly to keep the modem just beside the computer as well. Coming to the dimensions, initially this modem appears to be small and compact in shape. It measures around 1.7 inches across with 5.2 inches height.

Moreover, this product also comes with a 5.1 inches depth. This is the reason why it looks more like a box than any other modem. But what impressed me the most is the rubber black base lining present. It keeps the modem in a firm positing and prevents it from slipping off at times.

To make the design attractive, ARRIS has introduced four LEDs in the front panel so that they look like small icons. When they blink or stay single, the overall look of this device becomes attractive as well. However, each of the LEDs available indicates the working performance of the modem. So, if you find any fault with the product at the first glance, you can simply have a look into the working status of these lights to know better.


Setting up the modem is the easiest part of all that you can get! It is very simple and takes just a few steps to install the product. With the modem you will get a power adapter and also a few batteries. All that you need to do is to connect the power adapter to the modem and then put in the batteries in the desired place.

If you know which port you need to place in the coax cable, do it. Otherwise, you can take the help of the manual guide to know about which product you need to do. Once you do this, setting up the modem is complete.

However, the steps are not finished yet as to use the internet services; you need to activate the modem. Contact the internet service provider. You can follow the few steps mentioned below.

1. Start with contacting the tech support of your internet service provider. You will need to tell them about the modem.

2. You may be asked to provide the modem manufacturer and then the serial number of the device. To configure, you will have to let them know the MAC address as well.

3. Once you do this, the product will be automatically activated and then you will be able to configure the device.

Chipset and Connectivity

Arris is always known for the performance that it generates and also the specifications that it provides. The Arris modem SB8200 is one of the most significant products coming from the manufacturer. Arris has developed this product with the high-end specifications like the Broadcom BCM390 chipset. It is an effectively high-performance chipset that allows you to get a great performance. So when you are playing games, it will always be great to use.

Coming to the internal specifications of this product, the Arris Surfboard SB8200 Docsis 3.1 comes along with a 3 GB RAM. This is the reason why it is compatible with firewall updates to enhance the security. Apart from this, the product comes along with two sets of firewall updates. Each of them can be used for 128 Mb of memory while the other one is 16 MB of memory.

But the most impressive part of using the SB8200 is the option of having dual support from DOCSIS 3.0 and DOCSIS 3.1 platform. Though both of these connectivity options are highly impressive, you can get a flash speed of 5 GBPS with the help of the DOCSIS 3.1 support. It gets you easily connected to all devices.

Speed and Throughput

Almost everyone knows that when it is an ARRIS modem, it will be designed to build with better speed and performance for the device. As a result, it will get much better for the user to have the SBG8200 along with them for regular use. However, the option of having a link aggregation system with this product has added a new dimension to it.

Because of this mechanism, it can give you the combined bandwidth of 2 GB. You can expect fast internet connectivity because of this mechanism. To support you with the speed, the Arris SBG8200 can easily clock around 1.4 Gbps of maximum download speed at any given time.


Coming to the channel support of the SBG8200, it features a complete set of 32 downstream channels along with a set of 8 upstream channels present. Because of this, you can always expect zero latency to the product and will always be helpful for your regular internet work.


If you are looking to configure the SB8200 for your gaming needs, you can easily do this too as well. The ideal option would be to connect one of the LAN ports directly to the computer and then configure it. It just takes up a few seconds to complete.

Customer Feedbacks

1. ” Wow! I just replaced my Comcast modem with this one and it works great!”

This consumer has been using Comcast modem for several months now and it may seem that he was left unsatisfied by the quality and the speed of the modem that it was providing. Thus, he decided to upgrade to this new modem from Arris. It has been three months since he is using this product and till now the speed has been excellent to continue with the product.

2. ” The performance has been excellent. It’s just the right thing that I wished for!”

One of the consumers was quoted to say this against the Arris modem for using the product multiple times. He focuses on the money that he could save by not renting in a new modem and then ending up to pay more. This new modem is his exact choice that he wanted to have for so long.

3. “Works Perfectly – No Problems after Several Months”

The user has been watching both televisions and doing the internet with the help of the same modem over and over again. Needless to say this device has brought up a dynamic performance to the entire internet system running at the home. To be fair, it comes along with a constant speed focus so that you do not have multiple problems while operating. Even after connecting with many wired devices, they can still get 30 Mbps service.

4. “Web Pages Connect Instantly Again

One of the consumers has purchased the Arris modem solely for using the internet. In his own words, he is currently using the Spectrum internet services and the device is highly compatible with the internet service provider.

Even after switching to multiple devices from the past few months, he was not happy with the speed and the wait time that he was receiving. However, this modem has no wait time at all and instantly opens up the pages as fast as needed.

5. “Works Great! Installation is a breeze”

One of the most prominent features of using the Arris SB8200 is that it allows you to get a fast and effective installation procedure. The setup and configuration is just what impressed the user. Overall, it took around 5 minutes for home to complete the installation. All that he had to do is to plug in the coax cable to the desired port in the modem and it worked out to be fine.

Pros and Cons


This device comes along with Two Gigabit ports to enhance activities
It can always support seamless Supports HD and 4K content
The modem gives you access to a spectrum analyzer
32×8 modem capable of up to 10 Gbps download speeds
It is fairly capable to support 2 Home networks


There is no WiFi capability option

Frequently Asked Questions [FAQs]

Q1. How do I access my Arris modem SB8200?

A1. Knowing how to access your modem is the most need of the hour if you want to alter any setting or make any changes as per necessary. The device allows you to get faster internet activities which may ensure you to receive the best resources from the internet services.
You can do this easily by logging into your web interface. Open up the browser and then type down followed by the default username and the password. You will be automatically logged into the device.

Q2. What do the lights on my Arris SURFboard modem mean?

A2. The lights are not only for integrating the design of the modem. It is specifically prepared for providing proper support to the device that will indicate the working status of the product and how it is performing currently and how things are going. If you find that the light is flashing, the modem is actually scanning for new channels. However, if the light is stagnant, it will indicate that the modem is working fine.

Q3. Why does my Arris modem keep going offline?

A3. This can always happen if you do not have a stable connection form the internet. However, if the modem keeps dropping to connection, it can mainly happen because of overheating. In certain conditions, you will have to reset the modem and let it cool down to get it back for performing. You can also keep a track on whether any external device is interfering.

Q4. What happens if I reset my Arris modem?

A4. If you suddenly start to reset the Arris modem, it will not function anymore. It is simply because it has gone to the factory reset mode and will require you to bring back the new settings. However, you won’t be able to do that until the internet service provider activates the modem. You need to activate it first and then alter the settings as per your personal requirements that you have.

Q5. How do I get my modem back online?

A5. If you have just completed the reset mode, you need to wait for a few minutes before you are able to get back online. The first thing that you need to do is to contact the internet service provider and let them know about the problem that you are facing. Once you solve the problem, you need to ping out the modem to find the response. It should get the modem back up.

Final Verdict

There is absolutely no doubt that the Arris SB8200 will serve you well or not. However, there are certain factors which you may have to match out before you opt to purchase this product. You must get to know if the DOCSIS 3.1 platform is compatible with your internet services or not. If all the technical specification matches with the internet service that you are paying for, choosing this device will give you numerous benefits over all.

You can always enjoy a smooth internet surfing activity with the modem and also connect with multiple other wired devices to get enhanced updates. Also, since it supports the internet to the smart devices, you can connect your television set with this device and configure it to watch HD live channels on the go. The speed that you get should be sufficient for your home use.

Do let us know how you feel about this product and how efficiently it has been working for you. Also, if you are facing any problems while working with this modem, feel free to share about them down in the comments below. You can alternatively have a look in the Arris community to know about any possible solutions available for you.